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Staff Health

Nurturing Effective Communication

| 2 min read

Written by Todd Rhoades
Jul 3, 2023 8:05:00 AM

A Crucial Strategy for Church Leadership


Communication is the backbone of your church. It fosters understanding, unity, and cooperation among leadership, staff, volunteers, and attenders.. However, Chemistry Staffing’s recent 2023 Church Staff Health survey indicates that not all church staff feel that their leadership effectively communicates with them. 


Approximately 40% of surveyed church staff expressed a need for improved communication from their leaders. This points towards a gap in the communication strategies of many churches that needs to be addressed.


The importance of effective communication in your church cannot be overstated. 


Our survey findings revealed that 28% of staff strongly agree, and 31.8% agree that their church's leadership effectively communicates its vision and mission. However, 19.2% were neutral, and 21% disagreed (12.2% disagreed and 8.8% strongly disagreed). 


While most staff feels heard and included, a significant minority feels otherwise. The success and harmony of a church or any organization depend not solely on the majority's satisfaction. Instead, it necessitates the full participation and satisfaction of all staff members.


Effective communication does more than just disseminate information. It fosters a sense of belonging, purpose, and unity among team members. 


When staff members understand their church's vision and mission and see how their roles contribute to achieving these, they are more likely to feel valued and stay committed. 


And the reverse is true: a lack of regular communication has been linked to a higher likelihood of staff members leaving their positions.


Unfortunately, approximately one-third of church staff feel uncomfortable expressing their concerns or ideas to leadership. This lack of openness could lead to a stagnation of ideas, a decline in staff morale, and an overall decrease in church effectiveness. As leaders, we must create a conducive environment where all staff members can voice their opinions and contribute their insights.


More than simply increasing the frequency of communication is required. The quality of the message and the effectiveness of the communication channels are just as crucial. Leaders must ensure their messages are clear, transparent, and resonate with all staff members. Additionally, two-way dialogue should be encouraged to foster mutual understanding and respect.


So… how do we improve?  Here are some thoughts?


  1. Prioritize consistent, transparent messaging about the church's vision and mission. This approach will help give all staff a sense of purpose and belonging.

  2. Understand and address staff concerns by engaging with those who could be more comfortable sharing their input.

  3. Ensure communication channels and methods resonate with the entire staff, not just the majority. Embrace two-way dialogue.

  4. Foster a cohesive staff culture that depends on engaging and empowering all team members, not just most. No staff member should feel left out or unable to fully participate.

  5. Make staff input and cohesion a priority through various communication and connection initiatives. Remember, an invested-in staff is an invaluable asset.


While communication is key, its effectiveness is what truly matters. The overall health of a church depends on a staff culture where all members find purpose and can voice their opinions. Leaders willing to invest in understanding staff concerns and bringing everyone into the fold will be best positioned to nurture such an environment. The effort will undoubtedly pay dividends in the form of a more unified, productive, and satisfied team.


Need some help improving the communication in your church?  Let’s chat!  I’d love to hear where you’re struggling and see if there’s any way that we can help!


We’re here to serve you and your church whenever you need us.


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