--- title: The Chick-fil-A Hiring Secret Every Church Should Steal description: Discover the valuable hiring lessons churches can learn from Chick-fil-A, and transform your team to strengthen hospitality, align with spiritual goals, and create profound worship experiences. image: https://blog.chemistrystaffing.com/hubfs/The%20Chick-fil-A%20Hiring%20Secret%20Every%20Church%20Should%20Steal.png --- [Skip to content](https://blog.chemistrystaffing.com/hiring-lessons-churches-chickfila-342#main-content) [![cropped-chemistry_logo_homepage-342x95](https://blog.chemistrystaffing.com/hs-fs/hubfs/cropped-chemistry_logo_homepage-342x95.webp?width=342&height=95&name=cropped-chemistry_logo_homepage-342x95.webp "cropped-chemistry_logo_homepage-342x95")](https://blog.chemistrystaffing.com/) - [How We Help](https://www.chemistrystaffing.com/what-we-do/) - [How We Help Candidates](https://www.chemistrystaffing.com/candidate/) - [How We Help Churches](https://www.chemistrystaffing.com/church/) - [Our Team](https://www.chemistrystaffing.com/team/) - [Our Mission & Strategy](https://www.chemistrystaffing.com/what-we-do/) - [Churches](https://chemistrystaffing.com/church) - [Hire New Staff](https://www.chemistrystaffing.com/2021-churches-new-staff-hiring/) - [Free 30-Minute Church Consult](https://www.chemistrystaffing.com/lets-talk/) - [Chemistry Solutions – You Don’t Have to Do Ministry Alone](https://www.chemistrystaffing.com/solutions/) - [Final Fit Assessment](https://www.chemistrystaffing.com/final-fit-assessment/) - [Senior Pastor Succession](https://www.chemistrystaffing.com/succession/) - [Job Seekers](https://chemistrystaffing.com/candidate) - [Add My Resume / Profile](https://chemistry.fyi/kwq) - [Current Openings](https://chemistrystaffing.com/jobs) - [Free Resume Assessment](https://www.chemistrystaffing.com/free-resume-self-assessment/) - [Step-by-Step Job Search](https://www.chemistrystaffing.com/cjb) - [How Chemistry Can Help](https://www.chemistrystaffing.com/candidate/) - [Resources](http://www.chemistrystaffing.com/candidate/) - [Free Playbooks & Downloads](https://www.chemistrystaffing.com/resources/) - [Chemistry Blog](https://blog.chemistrystaffing.com/) - [2024 Youth Pastor Compensation Survey](https://www.chemistrystaffing.com/resources/2024-yp-compensation-survey/) - [Contact Us](http://www.chemistrystaffing.com/lets-talk/) - [Candidates](https://www.chemistrystaffing.com/candidate-contact-page/) - [Churches](http://www.chemistrystaffing.com/lets-talk/) - [Find a Job](https://chemistrystaffing.com/jobs) - [My Church is Hiring](https://www.chemistrystaffing.com/lets-talk/) [Staff Hiring](https://blog.chemistrystaffing.com/tag/staff-hiring) # The Chick-fil-A Hiring Secret Every Church Should Steal Discover the valuable hiring lessons churches can learn from Chick-fil-A, and transform your team to strengthen hospitality, align with spiritual goals, and create profound worship experiences. ![](https://blog.chemistrystaffing.com/hubfs/The%20Chick-fil-A%20Hiring%20Secret%20Every%20Church%20Should%20Steal.png) # Hiring Lessons for Churches from Chick-fil-A Beloved for mastering the art of hospitality, Chick-fil-A's hiring process and mindset offer valuable insights for churches looking to strengthen their own teams. Imagine if we incorporated this same approach to hiring and training staff in our churches. Three significant shifts might occur, making our Sunday morning teams stronger, sharper, and aligned more closely with our spiritual goals. ## Hire for Heart, Not Just Skill Chick-fil-A underscores the importance of character. They hire for personable qualities––people who genuinely care about others. When hiring staff, churches should likewise look beyond skills. For instance, when recruiting a worship leader or a greeter, consider the empathy and humility they bring to the role along with their abilities. The real question during interviews could be, "tell me about a time when you went above and beyond to make somebody feel welcome and special." ## Ongoing Training is Crucial Chick-fil-A continually trains its employees, enhancing their service tone, posture, and customer responses. Churches too must consider ongoing training for volunteers and staff members. The expected excellence cannot stay ignited by a one-time training session. Include regular check-ins, hold Sunday morning huddles, celebrate wins during staff meetings, and consistently recast your 'why'. It's important to note that people don't naturally drift towards excellence, they need leaders to guide the way. ## Every Role Matters, Especially the Invisible Ones In Chick-fil-A, a parking lot attendant could be the first impression someone gets. Similarly, your church's parking team or door greeter could potentially shape a visitor's experience. The first impression could decide whether a guest returns or not, usually before the service or the sermon begins. Even behind-the-scenes roles significantly impact a guest's experience. In this context, consider if your next worship leader could also be someone deeply skilled in hospitality. Remember, the best staff and volunteers aren't just discovered - they're selected, shaped, and celebrated. These lessons from Chick-fil-A can give churches a fresh perspective on hiring and managing staff for better hospitality and, ultimately, more profound worship experiences. Dig deeper into this topic by listening to today's Healthy Church Staff Podcast episode [here](https://www.buzzsprout.com/2210840/episodes/17064238). ### [![Todd Rhoades](https://app.hubspot.com/settings/avatar/883a0d42581424e9bbe7c77dccfeed6b) Todd Rhoades](https://blog.chemistrystaffing.com/author/todd-rhoades) Todd has invested over 30 years in serving churches, having served as a worship pastor for over 15 years, a church elder for more than a decade, and in various ministry leadership roles in both the business and non-profit sectors. As the original founder and developer of ChurchStaffing.com, Todd fundamentally changed the way thousands of churches search for pastors and staff on the internet. Todd is a graduate of Cedarville University, and lives in Bryan, OH with his wife, Dawn. [![Facebook Author](https://f.hubspotusercontent10.net/hubfs/8768169/Elements/Theme/icons/social/facebook.svg)](https://www.facebook.com/toddrhoades3) [![Twitter Author](https://f.hubspotusercontent10.net/hubfs/8768169/Elements/Theme/icons/social/twitter.svg)](https://twitter.com/toddrhoades) [![Linkedin Author](https://f.hubspotusercontent10.net/hubfs/8768169/Elements/Theme/icons/social/linkedin.svg)](https://www.linkedin.com/in/toddrhoades/) [![Website Author](https://f.hubspotusercontent10.net/hubfs/8768169/Elements/Theme/icons/social/web.svg)](http://chemistrystaffing.com/todd-rhoades) ## Latest Resources Browse Articles ![What's Actually Killing Your Church? The Surprising 250-Year Diagnosis](https://blog.chemistrystaffing.com/hubfs/blog-images/featured/featured_158.png) #### What's Actually Killing Your Church? The Surprising 250-Year Diagnosis Church decline isn't what you think. Discover what's really threatening the church today vs. 1776 and the 1900s—and why low numbers aren't ... ![What's Actually Killing Your Church? The Surprising 250-Year Diagnosis](https://app.hubspot.com/settings/avatar/883a0d42581424e9bbe7c77dccfeed6b) ###### Todd Rhoades July 07, 2026 ![Stop Apologizing for Small Groups: Why Your ](https://blog.chemistrystaffing.com/hubfs/blog-images/featured/featured_126.png) #### Stop Apologizing for Small Groups: Why Your "Failed" Bible Study is Actually a Discipleship Goldmine When attendance drops in your small group discipleship ministry, don't panic. Discover why smaller groups create deeper disciples and stron... ![Stop Apologizing for Small Groups: Why Your ](https://app.hubspot.com/settings/avatar/883a0d42581424e9bbe7c77dccfeed6b) ###### Todd Rhoades July 06, 2026 ![Stop Screening Out Your Best Candidates: Why Competency Matters More Than Seminary Degrees](https://blog.chemistrystaffing.com/hubfs/blog-images/featured/featured_142.png) #### Stop Screening Out Your Best Candidates: Why Competency Matters More Than Seminary Degrees Church hiring practices may be filtering out incredible candidates. Learn why competency should trump credentials in your ministry staff se... ![Stop Screening Out Your Best Candidates: Why Competency Matters More Than Seminary Degrees](https://app.hubspot.com/settings/avatar/883a0d42581424e9bbe7c77dccfeed6b) ###### Todd Rhoades July 06, 2026 [![Elements Logo](https://f.hubspotusercontent10.net/hubfs/8768169/Elements/Theme/logos/logo.svg "Elements Logo")](http://chemistrystaffing.com) Lorem ipsum dolor sit amet, consecteturor adipiscing elit. Tincidunt donec vulputate ipsum erat urna auctor. Eget phasellus ideirs. ###### Menu [Home 1](https://blog.chemistrystaffing.com/home/1) [Home 2](https://blog.chemistrystaffing.com/home/2) [Home 3](https://blog.chemistrystaffing.com/home/3) [About 1](https://blog.chemistrystaffing.com/about/1) [About 2](https://blog.chemistrystaffing.com/about/2) [Contact 1](https://blog.chemistrystaffing.com/contact/1) [Contact 2](https://blog.chemistrystaffing.com/contact/2) [View More](https://blog.chemistrystaffing.com/) ###### Company [Team v1](https://blog.chemistrystaffing.com/team/1) [Team v2](https://blog.chemistrystaffing.com/team/2) [Team Member](https://blog.chemistrystaffing.com/team-member) [Pricing 1](https://blog.chemistrystaffing.com/pricing/1) [Pricing 2](https://blog.chemistrystaffing.com/pricing/2) [View More](https://blog.chemistrystaffing.com/) ###### Resources [Blog v1 cms](https://blog.chemistrystaffing.com/blog) [Blog v2 cms](https://blog.chemistrystaffing.com/blog) [Blog Post 1 cms](https://blog.chemistrystaffing.com/blog/elements-blog-2-0-0-1-1) [Blog Post 2 cms](https://blog.chemistrystaffing.com/blog/elements-blog-2-0-0-1-1) [Case Studies](https://blog.chemistrystaffing.com/case-studies) [Case Study](https://blog.chemistrystaffing.com/case-study) [View More](https://blog.chemistrystaffing.com/) ###### Landing Pages [Form v1](https://blog.chemistrystaffing.com/form-landing-page/1) [Form v2](https://blog.chemistrystaffing.com/form-landing-page/2) [Simple Form](https://blog.chemistrystaffing.com/simple-form-landing-page) [Full Screen Video](https://blog.chemistrystaffing.com/full-screen-video-landing-page) [eBook v1](https://blog.chemistrystaffing.com/ebook-landing-page/1) [eBook v2](https://blog.chemistrystaffing.com/ebook-landing-page/2) [Webinar](https://blog.chemistrystaffing.com/webinar-landing-page) [Conference](https://blog.chemistrystaffing.com/conference-landing-page) [Schedule a Demo](https://blog.chemistrystaffing.com/schedule-a-demo-landing-page) [View More](https://blog.chemistrystaffing.com/) [![Visit facebook](https://f.hubspotusercontent10.net/hubfs/8768169/Elements/Theme/icons/social/facebook.svg)](https://www.facebook.com/) [![Visit twitter](https://f.hubspotusercontent10.net/hubfs/8768169/Elements/Theme/icons/social/twitter.svg)](https://twitter.com) [![Visit instagram](https://f.hubspotusercontent10.net/hubfs/8768169/Elements/Theme/icons/social/instagram.svg)](https://www.instagram.com/) [![Visit linkedin](https://f.hubspotusercontent10.net/hubfs/8768169/Elements/Theme/icons/social/linkedin.svg)](http://www.linkedin.com/) [![Visit youtube](https://f.hubspotusercontent10.net/hubfs/8768169/Elements/Theme/icons/social/youtube.svg)](https://youtube.com) [![Visit telegram](https://f.hubspotusercontent10.net/hubfs/8768169/Elements/Theme/icons/social/telegram.svg)](https://telegram.org) [![Visit whatsapp](https://f.hubspotusercontent10.net/hubfs/8768169/Elements/Theme/icons/social/whatsapp.svg)](https://whatsapp.com) Copyright 2026 | Chemistry Staffing