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Why High-Capacity Volunteers Sometimes Make Terrible Staff

Discover the hidden dynamics and potential pitfalls of transitioning all-star volunteers into paid church staff members, and gain valuable insights into crucial questions to ask before making the change in this insightful blog post.

high-capacity volunteers, church staff

The Hidden Dynamics When Hiring All-Star Volunteers as Church Staff

Hiring an exceptional volunteer within your existing church staff might seem like the practical move. And sometimes, it does work very well. However, transition often presents challenges that, if not addressed adequately, can lead to tensions, miscommunication, and significant strain on staff dynamics. So, what happens when the dream hire becomes more of a nightmare? What factors should you consider before turning your best volunteer into a paid staff member?

All-star Volunteer to Steady Staff: Where Do the Complications Lie?

The switch from being an appreciated, high-performing volunteer to a paid member of the church staff often brings several subtle shifts. As they join the team, they are expected to adapt to new standards and, sometimes, staff rules. This transition can often lead to unmet expectations, emotional whiplash, and, consequently, an uncomfortable working environment.

The potential problem lies mainly in unspoken expectations. For example, the volunteer might anticipate keeping their influence and freedom, while the church staff expects them to adhere to certain norms and schedules. When reality sets in, the clash of expectations can lead to tension and disillusionment.

The joy previously driven by volunteerism could fade under the weight of new expectations and pressures. The all-star volunteer who once led with passion might now serve with obligation. If not addressed promptly, this emotional shift can lead to dissatisfaction and other negative emotional responses.

Questions to Ask Before Converting a Volunteer into a Staff Member

To avoid the possible pitfalls of such an internal hire, here are three critical questions to ask before offering the job to your best volunteer:

  1. Will the individual thrive under authority or did they relish the freedom of volunteering too much?
  2. How will they manage evaluation? Are they comfortable receiving feedback and critique?
  3. Are they joining the church staff because they feel called to the role or because they feel obligated?

Understanding the responses to these questions could provide valuable insight and contribute to a smoother transition.

Bottom Line

Hiring a top-notch volunteer can work, but for a successful transition, it's crucial to have clear expectations and shared understanding of the role and its requirements.

Does your church staff contemplate hiring from your volunteer pool? Are you in a situation where a promising volunteer hire has grown into a challenging team dynamic problem? Please join us in exploring these themes in more depth on today’s Healthy Church Staff Podcast Episode. Making informed, wise decisions can help create a thriving, harmonious church staff.

Todd Rhoades

Todd Rhoades

Todd has invested over 30 years in serving churches, having served as a worship pastor for over 15 years, a church elder for more than a decade, and in various ministry leadership roles in both the business and non-profit sectors. As the original founder and developer of ChurchStaffing.com, Todd fundamentally changed the way thousands of churches search for pastors and staff on the internet. Todd is a graduate of Cedarville University, and lives in Bryan, OH with his wife, Dawn.

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