In an era where entitlement is increasingly prevalent, its effects are discernible even in the realm of church leadership. Borrowing a term from air travel, we look at 'seat squatters' in churches — individuals who assume roles without earning them or bypass the process, often expecting privileges they do not deserve. In translating this behavior to a church setting, we effectively learn much about handling ministry volunteers, church staff, and members.
Seat squatters often look for 'unattended seats', assume no one else deserves it, and take it over, assuming others will yield. In churches, entitlement manifests through volunteers who demand leadership roles without enough effort, bypassing usual procedures because of a divine 'calling', or members insisting on antiquated traditions over mission.
Solutions: Create clear expectations and enforce them consistently, even when uncomfortable. Emphasize that roles aren't about status but about calling and faithfulness.
Often in our attempt to accommodate all, we may unintentionally enable entitlement. This can happen when a loud or demanding individual is given precedence over a humble, faithful volunteer, which inevitably hurts the latter.
Solutions: Stop accommodating bad behavior. If a member oversteps their assigned boundaries in the ministry, don't reward their disruptive actions out of uncomfortable politeness but protect the rights of others.
In the absence of accountability, authority can lead to chaos. Churches sometimes fail to enforce structure, fearing ungraciousness. But without leadership and accountability, people take roles they're not qualified for, override biblical authority, and create division.
Solutions: Lovingly reinforce structure and set boundaries. Make it known that leadership is about service, not entitlement. Churches, like airlines, run best when everybody is in their predestined seat.
It is crucial for us as church leaders to be mindful of these issues. If you have grappled with 'seat squatters' in your ministry, do share your experience. You may reach out to me personally at podcast@chemistrystaffingcom. I would love to see how we can learn collectively through this.
For more insights on this topic, join us on the Healthy Church Staff Podcast.